608-324-3742

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MyChart FAQs

MyChart is keeping pace with your busy life. Whether you're managing your own healthcare or your family's, MyChart is the must-have interactive tool that gives you access to your electronic health record - wherever life takes you. 

Here are just some of the features available to MyChart Users:

• Check on upcoming appointments

• View your health summary or after visit summary

• Manage prescriptions

• Access insurance information

• Pay bills and view payment history

• Track your vitals using the Health Trends tool

• View medications

• View lab and imaging results

• Request medical records

• Health library 

• Easy access to medical records from all the healthcare organizations you use by enrolling in MyChart Central through your Monroe Clinic MyChart account.

Family Record Access

Monroe Clinic also offers proxy access so you can help manage the health of your family members. Whether it's your parents or your kids, we've got you covered! (Note: Information available through proxy access of children ages 12-17 is limited by law). Because confidentiality is our priority, patients seeking access to family member records must complete the necessary proxy forms, requiring signatures. For more information, call 608-324-3742.

MyChart Mobile

If you've already registered for MyChart, you can download the MyChart app through the Apple App Store or the Android Market. This app lets you do nearly everything MyChart does, but it's advailable on your mobile device - meaning your health information is always at your fingertips. 

Click here for info on MyChart iPhone App

Click here for info on MyChart Droid App

MyChart FAQs

Is MyChart Secure? Working with an industry leader in electronic medical records for over a decade, Monroe Clinic has taken every precaution to ensure electronic health records are secure and confidential. 

Who else can access my health information? Only you and individuals you personally authorize, through the family access option, can obtain your health information.

How much does MyChart cost? it is offered free-of-charge to every Monroe Clinic patient.

For Assistance

If you have questions, you can e-mail MON-MyChart@ssmhealth.com or call 608-324-3742 between the hours of 7:00am and 4:30pm Monday through Friday to talk with the MyChart Staff.

URGENT MEDICAL MATTERS

MyChart is NOT to be used for urgent needs. If you are experiencing a medical emergency (chest pain, shortness of breath, etc.) you should dial 9-1-1 or go to the nearest urgent care clinic or emergency room.